FEA/CEDA Combi Oven Technical Training Day
Ever inquisitive consultant member, Shaun Sterland of Catering Support Services recently attended this event held at Parts Town HQ, which gave him the opportunity to upskill and expand his knowledge further in this area as seeing so many combi oven manufacturers in one place made perfect sense.
After a fab introduction to the day from Andy Threlfall – Technical and Policies Director for the FEA to the packed room which was well attended by 60 plus Engineers and Technicians from many dealers and independent companies from all over the UK, it was down to business.
Everyone split into relevant groups and the event was delivered “speed dating style” by the highly skilled teams from the various combi oven companies.
Shaun sat through the professional presentations given by the companies represented by Welbilt, MKN, Retigo, Falcon/Lainox, Fagor International and European Watercare.
Key points of interest noted by Shaun were:
- An overview of their oven model ranges in the market place and operational use
- Valuable installation information issued to engineers for fitting units
- Lots of end user clarification points for technicians’ awareness
- Connectivity updates to Wi-Fi and data for remote technical assistance
- Refresher session on water softeners and regulations
- Engineers/technicians were seen as their ambassadors as the installation is key as was the training handover to end user.
Shaun found the whole event very useful and informative especially with his Chef/Trainer background. The day was excellently organized, and having toured the room chatting with some of the engineers he said they also gave it great feedback and said it was a very productive day.
